Business Process Re-engineering

Companies leverage Business Process Re-engineering to substantially improve performance on key processes that impact customers.  Business Process Re-engineering involves the radical redesign of core business processes to achieve dramatic improvements in productivity, cycle times, and quality.  At The Obscidion Group, we help our clients by starting with a blank sheet of paper to rethink existing processes that will deliver more value to the customer. Our clients typically adopt a new value system that places increased emphasis on stakeholder needs. First, we redesign functional organizations into cross-functional teams. Second, we use technology when appropriate to improve data dissemination and decision making.   Business Process Re-engineering can:

  • Reduce costs and cycle time. Business Process Re-engineering reduces costs and cycle times by eliminating unproductive activities and re-purposing the valuable resources they consume.
  • Reorganization by teams decreases the need for management layers, accelerates information flows, and eliminates the errors and rework caused by multiple hand-offs.
  • Business Process Re-engineering improves quality by reducing the fragmentation of work and establishing clear ownership of processes. Workers gain responsibility for their output and can measure their performance based on prompt feedback.